Contact Gokong Casino

Need help with Gokong Casino? Email support@gokong-casino.click and our support team will review your question. We aim to make it easy to get clear assistance with account access, payments, website features and responsible gambling matters.

Gokong Casino operates under a licence from the Tobique Gaming Commission (licence number 0000071) and holds an additional licence from Anjouan iGaming.

How to get in touch

For assistance, send a message to support@gokong-casino.click. Please use the email address linked to your account where possible, so the team can identify your request and provide relevant help. Do not include your password, full payment card details or other sensitive security information in your message.

You can contact support about common questions and requests, including:

Account access, profile details and verification questions
Deposit, withdrawal and payment-related queries
Questions about bonus terms and applicable conditions
Technical problems, error messages or website difficulties
Responsible gambling information, account restrictions or help with safer play requests

Email support

When writing to support@gokong-casino.click, include your account email address or username, a short description of the issue and any relevant details, such as the date a problem occurred or the page where you noticed it. Screenshots can also be included if they help explain an error or technical problem. This information may help support understand your request faster and avoid unnecessary follow-up questions.

Support will review messages in the order received. Replies are usually sent within 24 hours, although response times can vary depending on the subject and the information needed to investigate it. If your question concerns responsible gambling, please state this clearly so it can be handled appropriately.